Below FAQ are some common concerns of our customers before purchasing our products.
We are more than happy to help. We have a few restrictions on returns and exchanges that can be found on our Return Policy Page. If you need any assistance you can also reach us thru our Contact Us Page.
Yes! We can either help you over the phone or over email. Visit our contact us page for contact details.
Between 300 and 500 miles. Why the range? Because how quickly a shoe wears depends on you. If you land hard on your heels with each stride, for example, you’re going to wear through shoes more quickly than more efficient runners do. Keep track of the mileage on your shoes in your training log. And go by feel. If after a normal run your legs feel as if the shoes aren’t providing you adequate protection, they probably aren’t. There are three major signs of shoe death; if you see one, it’s likely you have a few weeks left on the shoes. Spot two or more? It’s time to get a new pair.

Visible wear in the midsole in the form of creases, crinkles or pock marks. Take a look at the side of your shoe (not the bottom). Look at the lighter, softer material between the upper and outsole (bottom tread). If you spot creases or crinkles, it is likely that the midsole is beginning to wear through.

The upper part of the shoe is worn out. Flip the shoe around and look at it from the top—as if your foot was in it. Do you see holes or tears in the upper? Does the fabric appear to be bunching or gaping? Or more simply, does it look exactly like your foot? If so, it is an indication that the upper is stretching out and not holding your foot to the midsole properly. Alternately, if you find yourself having to tie the shoes tighter and tighter, this can also be an indication of wear on the upper.

The midsole is compressed. Hold the shoe over a hard surface and drop it gently down from a height of four to six inches. Watch it land and look for how much it rocks back and forth upon impact. Does it drop and stop? Does it rock a little? Is it still rocking? If it’s still rocking, chances are the midsole has compressed down to the point where it is no longer rebounding and protecting your feet.
Road running will make your shoes break down faster than trail running, for sure, but the way you run is an even bigger factor. A 200-pound heavy heel-striker who runs exclusively on trails will most likely wear out his shoes well before a 100-pound biomechanically efficient road runner.
Yes. Though shoe companies put huge resources into quality control, no two shoes are exactly the same. The same shoe can be made in different factories with different levels of quality control, for example. Our advice: Always try on the shoes.
In the past, running shoes were made of leather or inflexible synthetics, and they required a break-in period. Today’s shoes are made of much softer, more flexible materials that don’t crimp or otherwise irritate your feet right out of the box.

Having said that, pulling on a new pair of trainers for speed work may seem like no big deal, but it could be a mistake. If the fit is slightly off, it can lead to irritation. If that happens on a five-miler, you can always loop back home, but stopping speed work early or having to deal with a potential blister can affect your training, so it’s best to take at least a short run first.
Moisture-wicking socks are the number one way to combat odor. The human foot can lose up to two ounces of fluid in an hour—that’s a shot glass worth of sweat! Socks that pull the moisture up from your skin and allow it to evaporate help prevent residual sweat from stinking up your shoes.

After a rainy, sweaty, or muddy workout, take your shoes to a dry spot and remove the sockliner. Stuff the shoe with newspaper and allow them to dry. This should keep even the sweatiest shoes relatively stink-free.

As a side note, do not ever put your shoes in the wash! Use a soft bristled toothbrush and mild detergent to hand wash only and allow them to air dry. This will prevent damage to the upper and midsole.
Lightweight, flexible shoes can provide impact protection and durability during high-impact classes, like dance cardio. Look for flexible midsoles, minimal weight, and uppers with an almost sock-like feel.
Flat feet will typically benefit from a little extra stability in the midsole, to help prevent the foot from [getting out of alignment]. Look for models that provide good stability without overcorrecting.
Shoes with maximal cushioning can be a godsend for people who are on their feet all the time. They can absorb up to 80 percent of the shock that travels up your kinetic chain while walking or running!
Plantar fasciitis can be challenging to work through. This is a case where visiting a local shoe expert at Performance Footwear would be best, there are many types of shoes which can help alleviate pain and start the healing process. Shoes that offer a higher heel as well as a supportive arch and cushioning
Since CrossFit involves dynamic movement through multiple planes—from mountain climbers to burpees—and various weighted exercises, a shoe with a snug upper and a low heel is ideal. This combo will help your foot move naturally, from a stable platform.
To ensure that your shoes stay snug on your heels, try this method: Loop the lace through the top hole [which isn’t usually used] on the same side, instead of across; repeat on the other side and pull the laces forward to tighten—and voila! A snug fit through the heel. There are other, more involved, methods of lacing that can snug the heel into the heel cup. We would be happy to demonstrate these for you on your next visit to Performance Footwear.
Your boots, whether they be for fashion or performance are an investment you want to keep looking good. Wet weather conditions, ice-melt products, or even a splash of cooking oil can mark their appearance. To protect them choose a product based on the type of leather.

Full-grain (smooth) leathers can be treated with a wax like Dansko' s Beeswax Conditioner. Rub wax into leather with a clean soft cloth. On first treatment, and subsequent yearly treatments heat boots leather up with a hairdryer to allow wax to penetrate. Wax can be used in between treatments to buff out scuffs.

Nubuck and suede leathers require a spray, such as Nixwax & Suede Proof, to provide waterproof protection, while maintaining the natural texture of the leather. A brush and cleaning block like Dansko' s Nubuck Care Kit can be used to clean and buff these leathers.

We recommend waterproofing your boots once a year around the same date to make it easy to remember.
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